For more information, please refer to our IT admin guide.Which version of Minecraft: Education Edition you are using (bottom right corner of screen).Which platform and OS version you are on.Whether you are you using a VPN or proxy, and if so what brand.***If you have gone through the above steps and are still having issues please create a request and include: We recommend you close and re-open the game and try to access the library again. overnight) and you have lost connection with the library. You have had our game running for an extended period of time (e.g.Our service for delivering content in the library is currently down.You do not have internet access or your web filter is blocking access.The following URLs needed to be allowed access from your network in order to access the library content.If you are receiving the above message when trying to access the in-game library it could be due to one of the following reasons:
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